Privacy Policy
URC is dedicated to protecting the privacy and confidentiality of all users who engage with the URC Professional Excellence Program training platform. This Privacy Policy explains what information we collect, how we use it, and the safeguards we have in place to protect your data.
Information We Collect
We only collect personal data necessary for effective training management and support. This includes:
Name
Employee ID
Email address and department
Role and site location
Training modules accessed
Assessment scores and training progress
Feedback or survey responses (if provided)
How We Use Your Information
Your information is used strictly for internal training and development purposes, including:
Monitoring learning progress and completion
Issuing certifications and tracking compliance
Analyzing performance trends for training improvements
Supporting career development and learning recommendations
Generating anonymized analytics for program evaluation
We do not use personal data for commercial purposes or external marketing.
Data Storage & Protection
URC employs secure technologies and follows industry-standard practices to protect your personal information. This includes:
Restricted access to authorized personnel only
Secure servers and encrypted data transmission
Regular audits and compliance checks
Confidentiality & Data Sharing
We treat your personal data with strict confidentiality:
Data will not be shared with third parties without your consent, unless required by law or internal HR governance.
Training performance data may be shared with HR or your reporting manager for development planning.
Your Rights as a User
As a platform user, you have the right to:
Access your personal training data
Request corrections or updates to your records
Raise concerns or file complaints regarding data privacy
Withdraw consent for data use (where applicable)
To exercise your rights, please contact the Training and Development Department.
Cookies and Usage Data
The platform may use cookies or similar technologies to enhance user experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.
Changes to the Privacy Policy
URC reserves the right to update or modify this policy at any time. Users will be notified of significant changes via email or platform announcements. Continued use of the platform implies acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Raia Pillay
Training and Development Department
